Ruby Receptionists Voucher in the amount of 5.79

Description

Ruby Receptionists Voucher in the amount of 5.79
Services Available:
Ruby Voucher will be redeemable for a single Ruby Receptionists service OR Self-service chat (sold under the brand Pure Chat) but not for any other services.
Voucher will be delivered via email so I will need your email address to send the voucher to you upon you winning the bidding process.
Why invest in customer engagement?
66% of consumers say instant, on-demand engagement is a critical decision-making factor when purchasing new goods or services.
Customer expectations are evolving. In today’s on-demand economy, customers want quick answers, personalized service, and to be able to connect in the way they prefer. Right now, someone is looking for your service or product, and if they don’t see an easy way to connect,
they’ll move on.
Simply put, a ringing phone or a static web page means missed opportunities.
Engaging your customers is critical to the survival of your business, but so is having the time to serve your customers. Investing in your customers’ experiences ensures whoever engages with your business feels heard, secure, and eager to share their positive experiences with others—but you may not be able to deliver that experience every time.
Your partner in gaining & retaining customers.
At Ruby, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences in an increasingly digital world. Our customer engagement solution authentically connects with website visitors and callers—capturing more opportunities and providing that critical human touch that builds trust in your business.
We take care of your customers so you can take care of business.
Reception Services
Business hours are shifting—days are getting longer making it nearly impossible for a small business owner to get a break and still be “on” for every call. Anyone can answer a phone—but there’s a difference between an answering service and consistently engaging with customers on every call, 24/7. We extensively train our virtual receptionists in empathetic service and are
100% focused on going above and beyond for every caller.
Here's How It Works
1
We say hello to your caller with a customized greeting. “Thank you for calling ABC Company, how may I help you today?”
2
Based on your customized call-handling instructions, we either forward the call to you, take a message, or send the caller to voicemail.
3
When the call is complete, the receptionist sends an email, text, or app notification with the caller’s message and any relevant details.
4
We can engage your callers in other ways including answering FAQs, scheduling appointments and completing short intake forms.
Reception Services
+ Tech to Keep You Mobile
Cloud-based technology has redefined the office and made it possible to work from anywhere. Hours are shifting, and customer interactions are expanding into the evenings and weekends. There’s a blurring of home and work that can be both empowering and overwhelming.
Staying connected doesn’t have to mean being available 24/7, nor should it. Whether you’re repairing a sink, heading to court, or balancing personal needs, our mobile app lets you control your availability while staying on top of your communication.
Web Chat Services​
A ringing phone is an easy indicator of how often prospective and current customers are reaching out, but what about those customer interactions you can’t hear? Every day, potential customers are visiting your website, seeking a solution to their problem. These customers expect quick answers, and 42% won’t bother picking up the phone.
Websites have become the virtual front door, and website chat the equivalent of your greeter. Ruby’s chat specialists deliver the same empathetic and human service as our receptionists
while also qualifying potential new customers.